PRIVACY POLICY

Green Man Gerês
Accommodation & Experiences
RNAL 132037/AL · RNAAT 349/2021 · Nature Tourism

Last updated: September 2026

1. Our commitment to privacy

Green Man Gerês respects the privacy of its guests, participants, customers and website visitors and is committed to handling personal data responsibly, transparently and securely.

This Privacy Policy explains what personal data may be collected, why it is used, how long it may be retained and the rights available to data subjects.

2. Data controller

The data controller is:

Hermenegildo de Araújo e Sousa
Portuguese Tax Identification Number (NIF): 221 703 365
Address: Rua da Vinha, 77, Vila de Terras de Bouro, 4840-100, Portugal

Email: info@greenmangeres.com
Telephone: +351 913 948 596

The accommodation activity is registered under RNAL 132037/AL.

The tourism activity is registered under RNAAT 349/2021, with recognition as Nature Tourism.

3. Personal data collected

Depending on the service used, Green Man Gerês may process the following information:

• full name;

• date of birth;

• nationality;

• identification document details;

• address;

• email address;

• telephone number;

• arrival and departure dates;

• information relating to other guests or participants;

• information required to manage bookings and payments;

• information concerning allergies, intolerances or other conditions relevant to safety or participation, where voluntarily provided;

• information required to comply with legal, tax, administrative and insurance obligations.

Green Man Gerês does not request copies of identification documents through its pre-check-in forms unless a specific legal requirement requires a different procedure.

4. Purposes of processing

Personal data may be processed for the following purposes:

• managing bookings and enquiries;

• providing accommodation and experiences;

• preparing and organising guest arrivals;

• ensuring the safety of guests and participants;

• complying with legal obligations relating to accommodation;

• submitting information concerning foreign guests through SIBA, where applicable;

• complying with tax and accounting obligations;

• complying with insurance-related obligations;

• responding to enquiries and communications;

• issuing invoices and other accounting documents;

• exercising or defending legal rights;

• improving the organisation and quality of our services.

Personal data will not be used for purposes incompatible with those for which it was lawfully collected.

5. Legal basis

Depending on the purpose, the processing of personal data may be based on different legal grounds provided for under the General Data Protection Regulation (GDPR), including:

• performance of a contract or steps taken prior to entering into a contract;

• compliance with a legal obligation;

• legitimate interests;

• consent, where consent is the appropriate legal basis.

Where processing relies on consent, consent will be requested in a specific and appropriate manner and may be withdrawn in accordance with applicable law.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

6. SIBA and accommodation-related legal obligations

When accommodation is provided to foreign nationals, certain information must be submitted through the Accommodation Information Bulletin System (SIBA).

This submission is a legal requirement and applies to each foreign national accommodated, in accordance with the applicable rules.

Information submitted to SIBA is processed within the system operated by the competent authority and is subject to the retention rules applicable to that system.

Green Man Gerês does not retain copies of identification documents merely for the purpose of fulfilling the SIBA reporting requirement.

7. Allergies, intolerances and relevant conditions

Where a guest or participant voluntarily provides information concerning allergies, food intolerances or other conditions relevant to their safety or participation, such information will only be processed to the extent necessary for the purposes for which it was provided.

Where such information constitutes a special category of personal data, the appropriate legal basis required under the GDPR will apply.

Participants are encouraged to communicate in advance any information that may be relevant to their safety during an experience.

8. Accuracy of information

Data subjects are responsible for ensuring that the information they provide is true, complete and up to date.

Green Man Gerês may request that information be corrected or updated where necessary for the proper provision of a service or compliance with a legal obligation.

9. Data retention

Personal data will be retained only for as long as necessary for the purposes for which it was collected.

Data may nevertheless be retained for longer periods where necessary to:

• comply with legal obligations;

• comply with tax and accounting obligations;

• comply with insurance-related obligations;

• comply with administrative requirements;

• exercise or defend legal rights;

• comply with other applicable legal requirements.

Retention periods may therefore vary depending on the nature and purpose of the data.

When personal data are no longer required, they will be deleted or anonymised where legally and technically appropriate.

10. Disclosure of personal data

Personal data may be disclosed to third parties only where necessary for the provision of a service, compliance with a legal obligation or pursuit of a legitimate purpose.

Depending on the circumstances, this may include:

• public authorities;

• entities responsible for legally required systems, such as SIBA;

• accountants or accounting service providers;

• insurers or insurance-related service providers;

• booking platforms through which a reservation was made;

• technology and service providers required for the operation of the website, forms or communication systems.

Green Man Gerês does not sell the personal data of its guests or participants.

11. Data security

Green Man Gerês implements appropriate technical and organisational measures designed to protect personal data against unauthorised access, loss, destruction, alteration or improper disclosure.

Access to personal data is restricted to persons and entities that legitimately need to process it for the relevant purposes.

12. Data subject rights

Under the GDPR, data subjects may, where applicable:

• request access to their personal data;

• request correction of inaccurate data;

• request erasure of their data;

• request restriction of processing;

• object to certain processing activities;

• request data portability;

• withdraw consent where processing is based on consent.

The exercise of certain rights may be subject to limitations provided by law, particularly where the retention or processing of data is legally required.

Requests may be submitted to:

info@greenmangeres.com

Green Man Gerês will respond within the applicable legal time limits.

Data subjects also have the right to lodge a complaint with the competent supervisory authority, the Portuguese Data Protection Authority (CNPD).

13. Communications

Communications relating to bookings, stays, experiences, payments, safety or other matters necessary for the provision of services may be made using the email address or telephone number supplied by the customer.

Marketing communications will only be sent where an appropriate legal basis exists for doing so.

14. Cookies

The Green Man Gerês website may use cookies and similar technologies to ensure its operation, improve the user experience and, where applicable, analyse website usage.

Non-essential cookies will be used in accordance with the choices and consent mechanisms made available to users where legally required.

15. Third-party websites

The Green Man Gerês website may contain links to third-party websites or platforms.

Green Man Gerês is not responsible for the privacy practices, content or policies of such third parties.

Users are encouraged to review the relevant privacy policies before providing personal data through third-party websites or platforms.

16. Changes to this Privacy Policy

This Privacy Policy may be updated whenever necessary to reflect changes in legal requirements, regulations, technology or operational practices.

The latest version will always be made available on the Green Man Gerês website.

Green Man Gerês
Accommodation & Experiences
RNAL 132037/AL · RNAAT 349/2021 · Nature Tourism

Hermenegildo de Araújo e Sousa
NIF 221 703 365

Rua da Vinha, 77
Vila de Terras de Bouro, 4840-100, Portugal

info@greenmangeres.com
+351 913 948 596
greenmangeres.com