TERMS & CONDITIONS

Green Man Gerês
Accommodation & Experiences
RNAL 132037/AL · RNAAT 349/2021 · Nature Tourism

Last updated: September 2026

1. Identification

Green Man Gerês is an accommodation and tourism activity operated by:

Hermenegildo de Araújo e Sousa
Portuguese Tax Identification Number (NIF): 221 703 365
Fiscal address: Rua da Vinha, 77, Vila de Terras de Bouro, 4840-100, Portugal

Accommodation:
Green Man Gerês - Mountain House
Rua do Carvalhal, 373, Campo do Gerês, 4840-030, Portugal
RNAL: 132037/AL

Tourism activities:
RNAAT: 349/2021
Activities recognised as Nature Tourism

Email: info@greenmangeres.com
Telephone: +351 913 948 596
Website: greenmangeres.com

Green Man Gerês provides nature-based experiences and tourism activities, including experiences within the Peneda-Gerês National Park, in accordance with the conditions and regulatory requirements applicable to each activity.

The Nature Tourism recognition applies to the tourism activities carried out within areas included in Portugal's National System of Classified Areas, in accordance with the applicable legal framework.

2. Scope

These Terms & Conditions apply to services booked directly with Green Man Gerês, including:

• accommodation at Green Man Gerês - Mountain House;

• private tours;

• nature experiences;

• hiking and other tourism activities;

• complementary services associated with experiences provided by Green Man Gerês.

For bookings made through third-party platforms or intermediaries, the terms, payment conditions and cancellation policies of the relevant platform or intermediary also apply.

By making a direct booking with Green Man Gerês, the guest or participant confirms that they have read, understood and accepted these Terms & Conditions.

ACCOMMODATION

3. Green Man Gerês - Mountain House

Green Man Gerês - Mountain House has a maximum capacity of 4 guests.

Check-in and check-out

• Check-in: 16:00–19:00

• Check-out: by 12:00

Guests are requested to provide their expected arrival time in advance.

Whenever possible, Green Man Gerês will be present to personally welcome guests.

Where this is not possible, self check-in instructions may be provided.

Occupancy

The maximum occupancy of the house is 4 people.

Only guests included in the reservation may stay overnight.

Visitors are permitted provided that they are notified in advance and do not stay overnight.

Parties, events or any other use incompatible with the residential nature of the property are not permitted.

Children

Green Man Gerês - Mountain House does not accommodate children.

Pets

Pets are not permitted.

Smoking

Smoking is not permitted inside the property.

Noise and use of the property

Guests are expected to use the property responsibly and to respect the peace and privacy of the surrounding area and all applicable noise regulations.

Guests are responsible for any damage caused to the property, furnishings, equipment or contents resulting from misuse, negligence or breach of these Terms & Conditions.

In the event of lost keys, the guest will be responsible for the costs of replacing the door lock cylinder or any other security components that may need to be replaced.

4. Bookings and payment

For direct bookings, the reservation is confirmed upon payment of 50% of the total accommodation price.

The remaining 50% is payable at check-in.

The final payment may be made by:

• bank transfer;

• cash;

• card;

• MB WAY.

For bookings made through third-party platforms, the payment conditions of the relevant platform apply.

5. Accommodation cancellation

For direct bookings:

• the 50% deposit is refundable when cancellation is made up to one month before the arrival date;

• for cancellations made after this period, the deposit may be retained;

• in the event of a no-show, the deposit is non-refundable;

• in the event of early departure, no refund will be made for the unused portion of the stay.

For bookings made through third-party platforms, the cancellation conditions displayed and accepted at the time of booking shall apply.

6. Minimum stay

Minimum stays vary according to the season:

• Low season: 2 nights

• Mid season: 3 nights

• High season: 4 nights

The applicable conditions are those displayed at the time of booking.

7. Municipal Tourist Tax

The Municipal Tourist Tax charged by the Municipality of Terras de Bouro is a municipal overnight tax and is not included in the accommodation price.

The currently applicable rate is €1.00 per person per night, from 1 May to 31 October, subject to the applicable limits and exemptions established by the municipality.

Green Man Gerês collects and reports the tax in accordance with the requirements established by the Municipality of Terras de Bouro.

EXPERIENCES & TOURISM ACTIVITIES

8. Green Man Gerês Experiences

Unless expressly stated otherwise, experiences provided by Green Man Gerês are private experiences, carried out exclusively for the person or group making the booking.

Each experience is provided according to the programme, duration, meeting point, maximum number of participants and conditions communicated at the time of booking.

Green Man Gerês is registered under RNAAT 349/2021 and its tourism activities are recognised as Nature Tourism.

9. Experience bookings and payment

Unless specifically stated otherwise at the time of booking, no deposit is required to confirm an experience.

Payment shall be made according to the conditions communicated at the time of booking.

10. Changes or cancellation due to weather conditions

Participant safety always takes precedence over the completion of an experience.

Where weather conditions or other circumstances may compromise safety or the proper execution of an experience, Green Man Gerês may modify, postpone or cancel the experience.

Where Green Man Gerês cancels an experience for these reasons and payment has already been made, the corresponding amount will be refunded.

In duly justified circumstances of force majeure, an alternative date may be proposed.

11. Late arrival

A 15-minute tolerance period applies to the agreed meeting time.

Delays beyond this period may prevent the experience from being completed in full, depending on the route, schedule and operational conditions.

Failure to attend, or a delay that prevents the experience from taking place, may be treated as a cancellation by the participant and may not entitle the participant to a refund.

12. Safety and participation

Participants are expected to wear clothing and footwear appropriate to the season, terrain and nature of the experience.

Each participant must inform Green Man Gerês in advance of any physical condition, allergy, intolerance, limitation or other circumstance that may be relevant to their safety or participation.

Green Man Gerês may refuse or discontinue participation where it reasonably considers that continuing the experience could present a risk to the participant, other persons or the operation itself.

Where minors participate in an experience, responsibility for their supervision and conduct rests with their parents or legal guardians.

13. Insurance

Tourism activities are carried out under the regulatory framework applicable to RNAAT-registered activities and the insurance policies required for the activities concerned.

Green Man Gerês maintains the insurance policies legally required for the activities registered under RNAAT 349/2021.

14. Participant responsibility

Participants must follow the guide's instructions and respect safety rules, the natural and cultural heritage of the areas visited and other people encountered during the experience.

Green Man Gerês cannot be held responsible for consequences arising from failure to follow safety instructions, failure to disclose relevant information or inappropriate behaviour by a participant.

Activities carried out within protected areas are also subject to the rules, restrictions and conditions applicable to the relevant area and activity.

15. Photography and image

Photographs or other visual material may occasionally be taken during experiences.

Where participants are identifiable, any use of such images for Green Man Gerês communication or promotional purposes will only take place where an appropriate legal basis exists, including prior authorisation where required.

Refusal to authorise the use of an image will not affect the participant's ability to take part in an experience.

PERSONAL DATA

16. Personal data processing

Green Man Gerês processes personal data exclusively for purposes connected with the provision of services, compliance with legal obligations, booking management, safety, insurance, invoicing and other legitimate and applicable purposes.

Information collected through forms may include:

• full name;

• date of birth;

• nationality;

• identification document details;

• arrival and departure dates;

• address;

• email address;

• telephone number;

• information relating to other guests or participants;

• information concerning allergies, intolerances or other relevant conditions, where voluntarily provided and necessary for safety or participation.

Participants confirm that the information provided is true, complete and up to date and accept responsibility for its accuracy.

Where accommodation is provided to foreign nationals, certain information must be submitted through the Accommodation Information Bulletin System (SIBA) in accordance with Portuguese law.

Green Man Gerês does not request copies of identification documents through its pre-check-in forms unless a specific legal requirement requires otherwise.

Further information is provided in the Green Man Gerês Privacy Policy.

17. Amendments to these Terms & Conditions

Green Man Gerês may update these Terms & Conditions whenever necessary, including as a result of legal, regulatory or operational changes.

The version applicable to a booking shall generally be the version published at the time of contracting, without prejudice to mandatory legal provisions that may apply subsequently.

18. Governing law and dispute resolution

These Terms & Conditions are governed by Portuguese law.

In the event of a dispute, the parties shall first seek to reach an amicable resolution.

Consumers may also have recourse to the competent alternative dispute resolution bodies, in accordance with applicable Portuguese legislation.

Green Man Gerês
Accommodation & Experiences
RNAL 132037/AL · RNAAT 349/2021 · Nature Tourism

info@greenmangeres.com
+351 913 948 596
greenmangeres.com